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SecondCONTACT INFORMATION
Address: 24775, Dubai - Abu Dhabi Road Heavy Industrial Area, Marsa Dubai, United Arab Emirates
Hotline: (+971) 509 158 201
CUSTOMER SERVICE
Shipping Policy
Return Policy
Payment Policy
Confirmation Policy
After your order has been successfully placed, please allow 1-3 business days for us to process before delivery.
Please allow 3-5 days for shipping for orders from UAE, and 5 -7 days for orders form KSA!
1. Terms of exchange & refund: - Products can be exchange only 1 time within 7 days from the receiving day. - The product is defective by manufacture.
2. Instruction for changing product: Customers contact the hotline and website which provides the order / bill of lading number, phone number and the reason for the return. The staff will confirm the order and proceed to exchange / return following the company's process.
For COD, your order will be free shipped, you just need to pay the value of product directly as soon as you receive it.
Important note:
Please keep in mind that we will contact you by phone number to confirm your order.
Orders will only be shipped if the confirmation call is successful. Please keep an eye on your phone in
case we call you.